Arranging Supervised Access

Arranging Supervised Access: Taking that first step, Side by Side

Referral:

A referral is made by a lawyer or social worker.  We accept self referrals if you do not have a lawyer or a social worker.  You will be asked to provide your custody order with conditions that outline your access arrangements.  Both parents and caregiver need to contact us to begin service.  An intake interview is then arranged separately for each parent.

Intake:

We understand the stress of the situation. We assure you we will provide you the best service and support to have the best possible outcome for you and your child.

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Non- Custodial parent will be asked to provide:

  • Court documents
  • Any assessment or other legal documents such as bail conditions.
  • Proof of address, picture ID and emergency contact number.
  • Processing fee of $35 is required at intake from each party
  • A $45 non-refundable service fee once accepted in the program.

Custodial parent will be asked to provide:

  • Court documents
  • Any assessment or other legal documents such as bail conditions
  • Proof of address, picture ID and emergency contact number.
  • Child birth certificate
  • Picture of your child
  • Your child’s doctors number
  • Processing fee of $45 is required at intake from each party
  • A fee of $50 non-refundable service fee once accepted in the program.

Please note for the safety of your child, yourself and our centre we have the right to refuse service. We will make an appropriate referral as needed.

The most important step (arranged pre-visit with you and your child):

In order for your child to feel safe and comfortable it is important they are part of this process.

  • Before the initial visit your child will have the opportunity to visit the centre, meet our staff and to get familiar with the centre.
  • Our trained facilitators will help your child to understand the process (age appropriate) while feeling safe and comfortable.
  • We will provide the parent support and information on how to prepare your child for the visits, reflective of the child’s age and development.

 What you can expect during access:

  • We provide ongoing support and debriefing to parents,
  • Ongoing check-ins with your child
  • We remain a neutral party
  • Communication with your collaterals as needed
  • Written report as needed (additional fee)

Supervised Access Guidelines:

Our agency policy, and mission is guided by the ministry of Attorney General Guidelines for Supervised Access; www.attorneygeneral.jus.gov.on.ca Our guidelines are guided strongly for the safety of the child and the relationship with their parents/caregivers: The guidelines as stated by the ministry list the responsibility of the Service providers (Side by Side) and the parents or caregivers. This relationship includes that both parties agree to, and to which we guarantee to:

  • Act honestly and in good faith;
  • Communicate openly and in a timely manner;
  • Work in a collaborative and constructive manner;
  • Recognize each others’ responsibilities;
  • Encourage quality and innovation to achieve positive outcomes;
  • Service is accessible and culturally sensitive

We ensure to provide:

  • A safe and neutral environment
  • Child is supervised by trained professional
  • We remain neutral party
  • Reports that are accurate observations for the participants using the service
  • Termination of services if child safety or others is at risk or if parents do not comply to the rules and policy of the centre

 

Our Social Workers are standing by...